Our Dental IT Support Services
Comprehensive Support You Can Rely On
Dental Practice Software Support and Integration
We work with the most widely used dental software platforms — ensuring your systems are integrated, up-to-date, and working seamlessly together.
- Dentrix: Widely used in dental practices, Dentrix offers robust tools for patient management, billing, and charting. We assist with its installation, configuration, and ongoing support.
- Exact Dental Software: This software offers features like appointment scheduling, treatment planning, and clinical charting. We provide comprehensive support for its integration with other systems and regular updates.
- Oasis Dental: Oasis provides a full suite of practice management tools for dental clinics. Our IT team helps you manage its installation, resolve compatibility issues, and integrate it with other systems such as radiography.
- D4W(Dental 4 Windows)
- Core Practice
- Romexis
- Sidexis
- Titanium Dental
- Medirecords Dental
- Dental4Web
- Plus many others
- Ensures compatibility between software and hardware systems.
- Reduces downtime caused by software glitches.
- Improves workflow efficiency and integration with third-party tools like imaging software and digital X-rays.
Network Setup and Security for Dental Clinics
A reliable network is the backbone of every modern dental clinic – keeping records accessible, digital tools connected, and data protected. Our services include:
- Secure Network Installation: We design and install secure, HIPAA-compliant networks, ensuring all devices are connected efficiently and securely.
- Wi-Fi Optimisation: Whether for your clinical staff or patient access, we ensure your Wi-Fi is fast, reliable, and segmented for security purposes.
- Firewall and VPN Setup: To protect your practice’s sensitive data, we install firewalls and set up VPNs, ensuring that external cybersecurity threats are blocked and remote access remains secure.
- Protects your dental practice from cyberattacks and data breaches.
- Ensures compliance with healthcare data security regulations.
- Allows for smooth operation of dental software and digital tools.
Remote IT Support and Onsite Assistance
Whether it’s a quick fix or a complex issue, our experienced team provides responsive remote and onsite IT support to keep your clinic running. With 24/7 monitoring, we’re always ready when you need us.
- Remote Troubleshooting: We use remote tools to resolve software issues, network problems, and hardware failures without needing to disrupt your practice’s operations.
- Onsite IT Support: For more complex issues, we offer onsite visits and computer support to resolve problems with hardware, network infrastructure, or any other technical challenges your clinic may face.
- Flexibility to access data remotely while maintaining security.
- Scalable storage options that grow with your practice.
- Enhanced data protection and compliance with privacy regulations
Cloud Solutions for Dental Practices
Cloud-based systems are changing how dental clinics manage patient data, streamline workflows, and stay secure. Our solutions give your team fast, flexible access to the necessary tools and information.
- Cloud-Based EHR Systems: Transition to cloud-based patient record systems that allow your team to securely and efficiently access patient data from any locationaccess patient data from any location, securely and efficiently.
- Cloud Backup and Storage: We provide scalable, cloud-based storage solutions for your dental practice, allowing you to securely store patient records, billing data, and imagingstore patient records, billing data, and imaging securely.
- Telehealth Integration: With the rise of telehealth, we offer cloud-based solutions that integrate with your existing systems to provide remote consultations and patient follow-ups.
- Flexibility to access data remotely while maintaining security.
- Scalable storage options that grow with your practice.
- Enhanced data protection and compliance with privacy regulations.
Data Backup and Disaster Recovery Solutions
Losing patient records or facing extended downtime isn’t an option for dental clinics. Our Dental IT Support includes comprehensive backup solutions and tailored disaster recovery plans to protect and run your healthcare practice.
- Automated Backups: We configure secure, automated backups that store your patient data off-site, ensuring you can recover information quickly in case of system failure.
- Disaster Recovery Plans: In the event of hardware failure or a cyberattack, we help create customised disaster recovery plans that allow you to restore critical data and resume operations with minimal downtime.
- Minimises risk of data loss from cyber threats or system failures
- Keeps your clinic compliant with data protection laws
- Offers peace of mind that patient data is secure and recoverable
