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Specialised Medical IT Support Services

Medical IT Support

Expert IT Services for Healthcare Providers

At CRT Network Solutions, we specialise in Medical IT Support that ensures your practice’s technology runs smoothly, securely, and in compliance with healthcare regulations.

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Why Your Practice Needs Dedicated Medical IT Support

In today’s healthcare industry, efficient technology management is essential to delivering high-quality patient care.

Whether you’re a small practice or a large medical centre, our IT solutions are customised to meet the unique needs of healthcare providers. 

Why Your Practice Needs Dedicated Medical IT Support

The healthcare sector relies heavily on technology to manage patient data, improve care coordination, and streamline administrative processes. However, healthcare IT comes with specific challenges—ensuring data security, maintaining compliance with privacy regulations, and integrating diverse software platforms. That’s why investing in Medical IT Support is essential for: 

  • Data Security: Protecting sensitive patient information from data breaches and cyber-attacks. 
  • System Reliability: Minimising downtime that could disrupt patient care. 
  • Compliance: Ensuring that your systems meet strict standards such as HIPAAMy Health Records Act, and other healthcare regulations. 
  • Integration of Medical Software: Supporting the complex ecosystem of medical software that your practice relies on.

Medical Software Supported by CRT Network Solutions

We understand that your practice depends on specialised medical software to function effectively. Our team provides comprehensive support for a wide range of healthcare software, ensuring that your systems remain integrated, updated, and compliant. Some of the medical software we support includes:

Electronic Health Records (EHR) and Practice Management Software

Radiology and Imaging Software

Dental and Specialist Medical Software

Pathology Software

Our team is trained to manage the installation, configuration, and ongoing support of these platforms, ensuring your practice’s systems work seamlessly.

Our Medical IT Support Services

At CRT Network Solutions, we offer a complete range of Medical IT Support services tailored to the needs of healthcare providers. Whether you’re setting up a new practice or maintaining an established clinic, we ensure your IT infrastructure is secure, compliant, and efficient.

Medical Director IT Support Brisbane

Data Security and Compliance

In the healthcare industry, data security is paramount. Our Medical IT Support includes: 

  • Data encryption to protect patient records. 
  • Regular security audits to ensure compliance with industry regulations. 
  • Firewall and antivirus management to prevent cyber-attacks. 
  • Access control systems that ensure only authorised personnel can access sensitive data. 
IT Checklist Small Business

Cloud Backup and Disaster Recovery

Medical data is irreplaceable, which is why we offer secure cloud backup solutions that ensure your data is protected from hardware failures, cyber-attacks, or natural disasters. Our disaster recovery services enable you to recover lost data and resume operations quickly, minimising downtime. 

Medical Practice Setup

24/7 Remote Monitoring

We provide 24/7 remote monitoring of your IT systems, identifying and resolving potential issues before they affect your operations. Our helpdesk is available for real-time support whenever you need it, ensuring your systems are always running smoothly.

Oasis Software

Hardware and Network Support

From server management to network infrastructure, we offer comprehensive hardware and network support to keep your practice running efficiently. Our team can assist with the setup, maintenance, and troubleshooting of your practice’s IT infrastructure, ensuring optimal performance. 

When to Upgrade Your IT Hardware and Software - close up of server cables

Software Integration and Support

We ensure that all your medical software works together seamlessly. Our team manages the integration of EHR systems, practice management software, and other healthcare-specific applications to create a cohesive system that improves efficiency and patient care.

Essential Eight Security

Why Choose CRT Network Solutions for Your Medical IT Support?

Not all IT support providers understand the unique challenges of the healthcare industry. At CRT Network Solutions, we offer specialised Medical IT Support designed specifically for healthcare providers. Here’s why we’re the right choice: 

Healthcare-specific IT Support

Unrivalled Medical IT Support

Not all IT support providers understand the unique challenges of the healthcare industry. At CRT Network Solutions, we offer specialised Medical IT Support designed specifically for healthcare providers. Here’s why we’re the right choice: 

  1. Industry Expertise

With years of experience providing IT support to healthcare providers, we understand the regulatory requirements and software systems that your practice depends on. 

  1. Tailored Solutions

We don’t believe in one-size-fits-all IT solutions. Our services are tailored to meet the specific needs of your practice, whether it’s a small clinic or a large medical centre. 

  1. Local Support

Based in Brisbane and the Sunshine Coast, we provide local, on-the-ground support to medical practices across Queensland. When you need help, you can count on us to be there quickly. 

  1. Compliance and Security Focus

We are fully versed in healthcare regulations such as HIPAA, My Health Records Act, and GDPR, ensuring your systems remain compliant and secure at all times.


What Our Clients Say

Rob
4 months ago
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Great company with long association (25 YEARS)...Instant response to remote queries. Chris has chosen and trained his team well for customer satisfaction. Rob Burrell - Registered Landscape Architect and Ecologist
Clair Tietze
a year ago
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Chris and his team are always prompt and helpful for our IT needs. We have found the team very response and they make IT struggles that are often confusing and frustrating easy to understand. 10/10 - will always recommend!
Treesafe Australia
a year ago
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Always a pleasure to deal with CRT. They have no problem fixing the issue at hand and are always available when we need them.
P J
2 years ago
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CRT are extremely skilled , friendly , professional and always work towards solving any IT /computing issues. I would highly recommend this team and would probably say they are the best on the Sunshine Coast If not Qld.
Rob Burrell
4 years ago
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Chris and his team at CRT have been assisting me for 15 years. Chris is a joy to deal with. His hand picked team are extraordinarily proficient at providing immediate solutions when you have an IT crisis paralysing your operations.

Uninterrupted Medical IT Support Services

FAQs About Medical IT Support

We support a wide range of medical software, including Best Practice, MedicalDirector, Genie Solutions, InteleViewer, Dental4Windows, and more. Our team is trained to provide installation, integration, and ongoing support for these systems. 

We use data encryption, firewalls, and access control systems to ensure that sensitive patient data remains protected. Additionally, we perform regular security audits to identify and mitigate potential risks. 

Our disaster recovery services include regular cloud backups and comprehensive recovery plans to ensure that your practice can quickly recover from any system failure or cyber-attack. We minimise downtime, allowing you to resume patient care as soon as possible. 

Yes, we offer 24/7 monitoring and support to ensure that your IT systems are always operational. Our remote support team is available to resolve any technical issues, day or night. 

We ensure that your IT systems comply with all healthcare regulations, including HIPAA, My Health Records Act, and GDPR. Our team performs regular audits, implements data protection measures, and provides ongoing support to keep your systems compliant. 

 

Medical and Health IT Support Services

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