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Comprehensive Medical IT Support Services

Medical IT Support

Let our professional team support your medical practice or clinic with dedicated IT services.

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  • Multiple Medical Software Supported
  • Data Security
  • Data Backups
Praktika Logo
Medical Director
Allied Health - Zedmed
Allied Health - BP Allied
medical director cloud hosting
medical director cloud hosting
Shexie IT Support
Best Practice IT Support
Genie Medical IT Support
medtech_RX Medical_logo

Need Medical IT Support?

Enjoy dedicated medical IT support for a range of software solutions including Medical Director, Best Practice, Blue Chip, Genie Medical, Practix, Stathealth, and many others.

CRT Network Solutions provides comprehensive medical IT support to allied health professionals including psychologists, physiotherapists, chiropractors, podiatrists, speech pathologists, osteopaths, as well as medical practices and clinics, and GPs and doctors. Our experienced IT support team is dedicated to ensuring your medical practice receives ongoing support, data and network security, and premium backup solutions, limiting practice and clinic downtimes. 

Providing support for a wide range of medical software means you can rest assured knowing we have your medical IT support needs completely catered to. 

Medical Director IT Support Brisbane

Medical Backups

As part of our Maintenance Agreements, we monitor your Server on a daily basis and ensure that backups are running smoothly. We recommend that all of our Medical clients are on one of our maintenance agreements.

 

IT Checklist Small Business

Medical Data Security

We focus on keeping unwanted visitors to your network locked out. A common theme today is for medical clinics to be hacked and all their data encrypted. We make sure that all the security loopholes on your network are closed.

Medical Practice Setup

Medical Accreditation

We help you achieve accreditation for your medical practice. We can provide you with a Disaster Recovery Plan as this is required for Accreditation. We will also provide an asset register.

 

Oasis Software

Medical Software Supported

We support Medical Director, Pracsoft, Best Practice, Genie Medical, Shexie, Practix, Stathealth, and various others on a regular basis. Many of our clients are medical clinics so you are in good hands when dealing with the team at CRT Network Solutions.

 

When to Upgrade Your IT Hardware and Software - close up of server cables

Medical Updates

We provide medical updates after hours to both the servers and the workstations. We ensure that there is a reliable backup prior to running a medical update. We also run these updates after hours so that there is no downtime to the practice.

Essential Eight Security

Responsive Help Desk

We have a responsive help desk always ready to take your call. Our IT support staff have a lot of experience in the medical industry and the various medical programs that your medical clinic might use. We can help you get your software issues resolved quickly.

 

Medical IT Support You Can Rely On

Choose The Medical IT Support Experts

The CRT Network Solutions medical IT support team's top priority is providing ongoing, uninterrupted support to our clients. With over a decade of experience in supporting allied health and medical practices and clinics, your medical IT support needs are in good hands.

With a specialist focus on health and medical IT solutions, our experienced technicians have outstanding training and support our clients with professionalism and integrity.

Does Your Medical Practice or Clinic Require IT Support?

Many practices and clinics require medical IT support, but may not have the internal resources to provide it. This is where a medical IT support company like CRT Network Solutions can help. We have a team of highly trained and Microsoft certified IT professionals who can provide you with the IT support your medical practice or clinic needs.

Our technicians offer experienced support for a range of medical software, including Genie Medical, Best Practice, RX Medical, MedTech, and more. In addition to this, we also offer a range of other IT services that can be beneficial to your business, such as network monitoring, data backup and recovery, and IT security.

We have been providing IT Support to busy Allied Health practices for over 10 years now. We work with many different Allied Health software vendors including BP Allied, Coreplus, Frontdesk, Cliniko, Zedmed, Genie, Nookal, e-Practice, PPMP, HealthTrack, Medirecords, Insight, and many others. We also provide support to pharmacies. Our staff are friendly, helpful, and always ready to take your call.

  • Server plus Server Software
  • Workstations
  • Reception Multifunction Printer (Print, Fax, Scan, Copy)
  • Allied Professional’s Printer (Multi-tray is preferable)
  • Network Switch
  • Secure Router (This protects your network from external access)
  • Antivirus Software
  • Spam Filter for incoming emails
  • Microsoft Office Software for Support staff
  • Allied Health Software (BP Allied, Zedmed, Genie, etc…)
  • Laptop for the Treatment Room.

As a professional medical IT support company, CRT Network Solutions has been providing support for software like that used by GPs, doctors, and clinics for over 15 years. We believe that outsourced IT support is the best option for most businesses as it helps maximise the results you obtain from your medical IT software and hardware while using the expert and professional GP doctor clinic IT support services of a reputable IT support company. 

Our GP doctor clinic IT support offering caters to a variety of practice types and sizes, and we also provide a range of IT services that may be required, such as network monitoring or IT security. Our IT services are dedicated to ensuring your IT infrastructure’s health while providing the added benefit of receiving IT support at an affordable price. In addition to this, having a dedicated GP doctor clinic IT support provider to maintain your software system ensures none to limited downtimes, meaning no loss in productivity due to IT-related issues. 

  • Initial practice setup
  • Supply of equipment
  • Networking & reliable server support
  • Remote access for doctors, allied health specialists, and medical clinics via secure methods
  • Secure and reliable backup systems
  • Service Level Agreements

We pride ourselves on our fast response time, affordable service offering, and ongoing customer satisfaction. We are the industry experts, understanding the ins and outs of providing affordable IT support for businesses – from server and network installations to hardware and software fixes!

We know that medical practices rely on software to conduct their operations, making prompt IT support crucial. If you are a medical practice owner, or manage a medical practice, and require medical IT support services, look no further than CRT Network Solutions.

What Our Clients Say

Premium Medical IT Support

Unrivalled Medical IT Support

We know how crucial your IT infrastructure and equipment is to the day-to-day runnings of your business. That’s why we offer fast, affordable and convenient IT support to businesses. We are prompt and respond quickly to incoming queries, and we always aim to get you back up and running in no time. We even come to you!

Uninterrupted Medical IT Support Services

Our expertise in all things medical and health IT allows us to offer skilled support services to our clients, and we have extended our Managed IT support plans to include this service offering. By choosing to use our medical and health support services, you can enjoy unparalleled response times and around-the-clock support.

Medical Software Support Provided

Below is a list of the medical software that we support on a day-to-day basis. We also support other medical software that is not listed here. If you have any needs regarding your medical software and it is not listed here, still do give us a call to discuss your specific practice or clinic’s needs.

Do you require IT support for Best Practice for your medical practice? We can help you!

CRT Network Solutions is a reputable, trusted IT support company offering IT services to medical practices. We have been working in the IT industry for many years and are experts in our field.

We know that medical practices rely on software to conduct their operations, making prompt IT support crucial. If you are a medical practice owner, or manage a medical practice, and require Best Practice IT support services, look no further than CRT. We also offer hybrid and comprehensive cloud hosting solutions for this software.

Our experienced technicians have outstanding training and support our clients with professionalism and integrity. 

Remotely or onsite we:

  • Establish reliable back-up systems
  • Set up secure methods for remote access
  • Maintain the smooth running of your server
  • Keep your software updated.

CRT Network Solutions specialises in providing support to medical practices running Genie Medical software. We have been providing Genie Medical IT support to medical practices in Brisbane and the Sunshine Coast and have extensive knowledge of the Genie Medical program.

We understand the importance of keeping:

  • Genie Medical Database Secure.
  • Genie Medical Database up to date.
  • Genie Medical database safely backed up.
  • Genie Medical fast enabling fast access to all users and doctors.
  • Setting the correct permissions for Genie Medical Doctors, Practice Manager, and Reception Staff.
  • Your Server and network infrastructure fast and efficient.

If you need Genie Medical IT support, you’ve come to the right place! As an IT support provider, we understand your practice’s IT needs. We have experience in providing IT support for various different types of medical practice software and can ensure that your day-to-day operations will continue smoothly. We know how crucial your medical software is to the day-to-day runnings of your business. 

CRT Network Solutions is an authorised Medical Director IT support partner. We are committed to providing quality IT support to medical practices in Brisbane and the Sunshine Coast.

We can assist you with Medical Director IT support for your medical practice. We support Medical Director Clinical, Medical Director PracSoft, and Medical Director BlueChip Software. Our friendly staff is always ready to take your call. Our partnership with Medical Director ensures that we can provide Medical Practices with quality Medical Director support and offer increased value and service to our customers. 

The Medical Director IT Support Partner Program is comprised of a network of IT service partners who have been provided specialised tools and knowledge about Medical Director products so that we can competently assist our customers with Medical Director IT Support for their practice.

Our experienced technicians have outstanding training and support our clients with professionalism and integrity. 

Remotely or onsite we:

  • Establish reliable back-up systems
  • Set up secure methods for remote access
  • Maintain the smooth running of your server
  • Keep your software updated.

Our Practix IT support offering caters to a variety of practice types and sizes, and we also provide a range of IT services that may be required, such as network monitoring or IT security. Our IT services are dedicated to ensuring your IT infrastructure’s health while providing the added benefit of receiving IT support at an affordable price. In addition to this, having a dedicated Practix IT support provider to maintain your software system ensures none no limited down times, meaning no loss in productivity due to IT-related issues. 

Get the Practix IT support your practice requires by outsourcing your business’ IT support and service requirements to a reliable Practix IT support provider and rest assured that your medical software will always be properly maintained, limiting downtimes, increasing performance, and reducing costs. In addition to Practix IT support services, we can provide support for your entire IT infrastructure. 

Get the RX Medical IT support your practice requires by outsourcing your practice or clinic’s IT support and service requirements to a reliable RX Medical IT support provider and rest assured that your medical software will always be properly maintained, limiting downtimes, increasing performance, and reducing costs. In addition to RX Medical IT support services, we can provide support for your entire IT infrastructure. 

We have been providing RX Medical & Medtech IT support to medical practices for the Sunshine Coast and Brisbane area and have extensive knowledge of the Medtech32 program.

We understand the importance of keeping …

  • RX Medical & Medtech32 database Secure.
  • RX Medical & Medtec32 database up to date.
  • RX Medical & Medtech32 data safely backed up.
  • RX Medical & Medtech32 fast enabling fast access to all users and doctors.
  • Setting the correct permissions for RX Medical & Medtech32 users.
  • Your Server and network infrastructure fast and efficient.

 

When we update your RX Medical & Medtech32 program we provide this support after hours so as to not impede your business operations.

We provide Shexie medical IT Support in Brisbane and on the Sunshine Coast.

Our technicians understand all the IT infrastructure that surrounds running a successful medical clinic. We travel all over Brisbane and the Sunshine Coast to provide onsite support and remote support to medical clinics.

All our support engineers have knowledge of your site, and can respond to any IT issues at your clinic. We provide both remote IT support and onsite IT support and take care of all the Shexie medical IT updates.

  • We use in-house tools to maintain your site
  • We closely monitor your server and infrastructure to ensure minimise any downtime
  • We are very proactive in our approach
  • We schedule test restores of the medical practice databases to ensure the integrity of the backups
  • We ensure you have a reliable back infrastructure in place
  • Our team is highly trained in medical IT

Looking for Zedmed Medical IT support? Medical software support services are a major IT requirement for many different types of businesses, but the right support services provider will save your business money and time while providing your operations with the support it needs. 

The IT infrastructure of your practice is very important and is sometimes one of the biggest expenses a medical practice can have. Aside from this, most businesses are becoming more and more reliant on IT systems, networks, and infrastructure, and require these facilities in almost every aspect of their day-to-day runnings. This makes your IT infrastructure a valuable investment to protect. 

As a professional medical IT support company, CRT Network Solutions has been providing support for software like Zedmed Medical for over 15 years. We believe that outsourced IT support is the best option for most businesses as it helps maximise the results you obtain from your medical IT software and hardware while using the expert and professional Zedmed Medical IT support services of a reputable IT support company. 

Medical and Health IT Support Services

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