Fast Response, Quality Service, 24/7 Technical Monitoring
Fast Response, Quality Service, 24/7 Technical Monitoring
CRT Network Solutions has provided IT support to Brisbane businesses since 2006. We deliver managed IT services, cybersecurity, Microsoft 365, cloud computing, and network support to small and medium businesses across Brisbane City, Northside, Southside, and the Greater Brisbane region. Our IT Support team responds in under 3 minutes, fixes problems fast when something breaks, and proactively manages your systems so they don't break in the first place. From IT helpdesk support to full vCIO services, we're the local Brisbane IT support partner SMBs trust.
20+ 5 Star Reviews
Chat to our friendly team for a free, no-obligation quote for IT support services.
Working with leading suppliers...
Under 3-Minute Call Response: Speak with a senior tech within minutes.
Instant Remote Support: Remote support is available for immediate IT assistance.
Under 3-Minute Call Response
Speak with a senior tech within minutes.
Instant Remote Support
Remote support is available for instant IT assistance.
A lot of Brisbane businesses we work with had the same experience before they came to us: they had an IT company, things were fine when nothing was going wrong, and then something did go wrong, and the response was slow, impersonal, or just not good enough.
We run things differently. Our based team already knows your network, your systems, and your people. When you call, you get someone who has context. We don't ask you to re-explain your setup every time.
Our office is in Fortitude Valley, which means we can have a tech onsite at your Brisbane office quickly when remote support isn't enough. We also have a presence on the Sunshine Coast for clients in that region.
Our team is trained across Microsoft 365, server management, networking, and cybersecurity. But what matters more than certifications is that our technicians understand how your specific organisation uses its technology, and they support it accordingly.
We charge a per-user fee that includes IT support and the cybersecurity and backup infrastructure your business needs. You won't receive separate line items for antivirus or surprise invoices for after-hours work. You'll also know what you're paying each month.
Our Brisbane IT support plans cover everything a small or medium business needs to stay operational, secure, and productive — managed IT services, cybersecurity, cloud computing, Microsoft 365, network support, data backup, VoIP, and IT procurement. Some clients use us as their entire IT department; others have an internal person and need us for the bigger picture: security, infrastructure planning, and vCIO services.
Either way, every managed plan includes proactive monitoring, regular system reviews, and a Brisbane-based helpdesk that already knows your setup.
Fully managed IT support for Brisbane businesses — we handle your hardware, software, network, servers, and user accounts so your team can focus on their actual work. Our Fortitude Valley helpdesk monitors your systems 24/7, patches vulnerabilities before they’re exploited, and resolves issues fast when something does break. Every managed plan includes proactive maintenance, regular health checks, asset management, vendor coordination, and unlimited remote support.
We become your IT department or work alongside your internal team — whichever your Brisbane business needs. Predictable per-user pricing means no surprise invoices and no hourly billing for problems that should have been caught earlier.
Strategic IT consulting and virtual CIO (vCIO) services for Brisbane businesses that need direction, not just support. We review your infrastructure regularly, build multi-year IT roadmaps aligned with your business goals, and recommend changes before problems appear. That includes budget forecasting, technology lifecycle planning, cybersecurity posture reviews, compliance assessments, and vendor management.
Our vCIO service is included in every managed IT plan — you get senior-level IT strategy without hiring a full-time CIO. Brisbane SMBs in healthcare, legal, accounting, and professional services rely on us to translate technology decisions into business outcomes they can actually measure.
Cloud-based data backup and disaster recovery designed for Brisbane businesses that can’t afford downtime. We protect your servers, Microsoft 365 data, endpoints, and critical line-of-business applications with encrypted, geo-redundant backups and rapid restore capability. If something goes wrong — hardware failure, ransomware, accidental deletion, or a full site outage — your data is recoverable, often within minutes. Every backup is tested regularly so you find out it works before you need it, not after.
Combined with our cybersecurity stack, our backup and disaster recovery service forms the business continuity foundation Brisbane SMBs need to survive modern cyber threats and operational incidents.
Business network design, installation, and ongoing support across Brisbane. Your network is the foundation everything else runs on — we handle structured cabling, switches, routers, firewalls, reliable Wi-Fi coverage across your floor plan, VLAN segmentation, and secure VPN access for remote and hybrid staff. Whether you’re moving offices in Brisbane, scaling your team, opening a second site, or replacing ageing infrastructure, we design networks that perform now and scale with the business.
Ongoing network monitoring, performance tuning, and proactive issue detection are built into every managed IT support plan, so problems get caught and resolved before your staff notice.
Layered cyber security for Brisbane businesses, built around the ACSC Essential Eight framework. We deliver firewalls, endpoint protection, email filtering, multi-factor authentication, security awareness training, and 24/7 monitoring across your entire organisation.
Our Brisbane-based security team helps SMBs meet compliance requirements, prevent ransomware and phishing attacks, and respond fast when something does get through. Whether you need a baseline cyber security assessment or full managed security services, we align our approach with the Essential Eight maturity model so you know exactly where you stand and what to improve next.
Cloud computing and Microsoft 365 services for Brisbane businesses — migration, setup, ongoing management, and user support. We help Brisbane SMBs move from on-premise servers to cloud infrastructure (Microsoft 365, Azure, SharePoint, OneDrive, Teams) and actually get value from the tools they’re paying for. That includes tenant configuration, security hardening, conditional access policies, licensing optimisation, email migration, and end-user training.
Already in the cloud but not getting the productivity, collaboration, or cost savings you expected? We audit your existing environment, fix what’s misconfigured, and build a roadmap that turns Microsoft 365 into a real business platform rather than just expensive email.
Cloud VoIP and 3CX business phone systems for Brisbane businesses that need flexibility. Whether your team works from the office, from home, or across multiple Brisbane locations, our VoIP solutions keep your communications reliable, professional, and easy to manage.
We handle system design, number porting, hardware supply, softphone setup for mobile and desktop, call routing, IVR menus, voicemail-to-email, call recording, and integration with your CRM. Ongoing support and changes are included in your plan — no waiting on hold to a telco call centre when you need to add a user, change a greeting, or troubleshoot a call quality issue.
IT hardware and software procurement for Brisbane businesses, sourced through our partnerships with Microsoft, Lenovo, Cisco, IBM, Acronis, and other leading vendors. We specify, supply, configure, deploy, and support the technology your business actually needs — laptops, desktops, servers, network equipment, peripherals, and software licensing.
Every device is set up to your standard build, joined to your domain or Microsoft 365 tenant, secured to your policy, and shipped ready to use. Centralised procurement through CRT means consistent hardware across your team, accurate asset tracking, predictable refresh cycles, and warranty support handled locally rather than chased through a vendor call centre.
Brisbane businesses choose CRT for IT support because we combine deep local expertise with proven managed IT services, cybersecurity, and Microsoft 365 capability.
Our Fortitude Valley team has supported Brisbane SMBs since 2006 across healthcare, legal, accounting, and professional services — with a proactive support model that keeps your systems secure, compliant, and running so you can focus on growing the business.
You won’t get passed around. Our Brisbane team already knows your setup, your people, and what happened last time you called.
We’re the preferred IT contractor for Best Practice, Medical Director, and Zedmed. If your industry has compliance requirements around data, we’ve been living in that space since 2006.
We monitor your systems 24/7, and our average call response is under three minutes. Our office is in Fortitude Valley if something needs a person on site.
That’s the whole point. Patching, health checks, and infrastructure reviews. It’s all happening in the background as part of your plan.
Endpoint protection, email filtering, MFA, and monitoring (not quoted separately). We follow the Essential Eight because it works.
We’re happy to talk through your setup and give you an honest opinion on where things stand. No commitment, no pitch.
CRT Network Solutions delivers managed IT support for Brisbane businesses across Brisbane City, Northside, Southside, Inner City, and the Greater Brisbane region. Our certified technicians provide fast response times, 24/7 proactive monitoring, cybersecurity, Microsoft 365 management, cloud services, and network support — keeping local SMBs operational, compliant, and protected against modern cyber threats.
Switching IT providers is one of those things that feels like it should be harder than it is. Most of our clients are surprised by how straightforward it turns out to be.
We sit down with you (or jump on a call) and go through what you're currently running, what's working, and what isn't. You get an honest assessment and a plan of action.
Based on what we find, we put together a support plan that fits your organisation. That might cover managed IT, Microsoft 365, cybersecurity, cloud, network management, or all of it.
Our team manages the transition while your business keeps running. Once you're onboarded, it's proactive monitoring, regular maintenance, and a helpdesk that's always available.
We work with businesses across healthcare, dental, legal, accounting, real estate, construction, and general professional services. We have particular depth in healthcare IT, where we're the preferred contractor for major medical software providers and regularly assist practices through accreditation.
Yes. A number of our clients have someone internal handling day-to-day tech tasks while we manage the infrastructure, security, and strategic planning. We also step in for overflow support or specialist projects that are outside the internal team's expertise.
Our managed plans cover proactive monitoring, network management, cybersecurity (including endpoint protection, MFA, and email filtering), cloud services, backup, and helpdesk support. We also include vCIO services, which means regular technology reviews and strategic planning at no extra cost.
With ad-hoc (or break-fix) IT support, you call someone when something goes wrong and pay per job. There's no ongoing monitoring, no one watching your systems between calls, and no strategic planning. A managed service provider looks after your IT environment on an ongoing basis, for a fixed monthly fee. That includes proactive monitoring, regular maintenance, security, and helpdesk support. Most Brisbane businesses we work with switched to managed services because they got tired of only hearing from their IT company after something had already gone wrong.
A few signs that usually come up: your team is losing time to recurring tech issues, you're not confident your data is properly backed up, you don't have a clear picture of your security posture, or you've outgrown the point where one person can handle everything. If your organisation relies on its systems to operate day-to-day and you don't have a dedicated internal IT team, a managed service provider is worth a conversation.
Yes. Most issues are resolved quickly via remote support. When something needs hands-on attention, our Brisbane-based team can be at your office promptly. We also support organisations with staff working remotely across multiple locations.
Our average call response time is under three minutes. For critical issues, our team is available immediately. For non-urgent requests, we prioritise based on impact and keep you informed throughout.
We charge a per-user fee that covers IT support, cybersecurity, and backup. You get a clear quote upfront and the same amount on your invoice every month. No separate charges for antivirus, no extras for remote support.
The ones we see most often are businesses running on ageing infrastructure they've outgrown, Microsoft 365 environments that were set up in a hurry and never properly configured, weak or nonexistent cybersecurity (especially around email and remote access), and no real backup or disaster recovery plan.
A lot of Brisbane SMBs also struggle with the shift to hybrid work, where staff need reliable remote access to files and systems that were originally set up for an office-only environment. These aren't unusual problems, but they do need expert attention before they turn into something more expensive.
It depends on your setup, but for most of our Brisbane clients it involves some combination of: managed IT support across all devices and users, Microsoft 365 setup and ongoing management, cybersecurity aligned with the Essential Eight framework, cloud migration from legacy on-premise servers, network design and management (including VPN for remote staff), VoIP phone systems, and backup and disaster recovery.
We also offer hardware and software procurement so everything is sourced, configured, and supported by the same team. The specifics get worked out during the initial assessment based on what your organisation actually needs.
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Since opening our doors in 2006, CRT Network Solutions has been delivering fast, secure, and proactive IT Support in Brisbane. Our local team helps small and medium businesses stay secure, connected, and productive with comprehensive IT support. We focus on implementing layers of Cyber Security protection at every touchpoint of their business.
Chat to our friendly team for a free, no-obligation quote.
Level 1/76 Brunswick St, Fortitude Valley QLD 4006
Tel: 1300 760 339
Email: info@crtnetworksolutions.com.au
