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IT Risk Assessments: Fundamentals and Best Practices

In 2024, the cost of data breaches in Australia has hit a record high of AUD $4.26 million. This is a staggering 27% increase since 2024, as outlined in IBM’s annual Cost of a Data Breach Report.

With organisations facing more sophisticated cyber threats than ever before – some 47 million data breaches reported – the need for proactive measures has never been more critical.

Phishing emails, Business Email Compromise (BEC) scams, fraud and more. These evolving threats continue to target businesses of all sizes, often with devastating consequences. IT risk assessments are a vital tool in an organisation’s IT management infrastructure, ensuring action before attackers can exploit weaknesses.

If you’re concerned about the security of your IT systems and data, this post covers everything you need to know about IT risk assessments and how businesses like yours can safeguard themselves from serious threats.

What Is an IT Risk Assessment?

The cost of cyber incidents goes far beyond the immediate financial losses as a result of downtime. There are hidden impacts, too, particularly for industries with sensitive data and information. Even a small breach in cyber security can damage an organisation’s reputation beyond repair.

Interested to know more? We’ve got a post about some of the most prominent Australian security breaches that highlight the real cost of neglecting cybersecurity. Read More Here.

An IT risk assessment is a comprehensive and structured process designed to evaluate your business’s systems, networks, and data to uncover potential security threats before they can cause harm.

Ultimately, its goal is to identify any gaps in your security infrastructure early on and determine how to allocate resources to protect your organisation’s most valuable assets (its data, information systems, and intellectual property.)

 

Why Separate Cybersecurity & IT Infrastructure Management?

When it comes to in-house IT, one of the most effective practices is ensuring a proper separation of duties (SoD). This means splitting key tasks between different staff members or departments to ensure that management, support and mitigation are fully covered.

By doing so, each team can focus on their specialised role allowing for more effective monitoring, quicker response times, and stronger oversight.

  • Better System Efficiency: By clearly separating IT management responsibilities into different tasks, each team can focus on their area of expertise, leading to streamlined operations, optimised workflows, and a more resilient IT environment that drives superior overall performance.
  • Faster Detection of Security Issues: With cybersecurity and IT infrastructure managed separately, security teams can focus on identifying and addressing potential threats in real-time, ensuring faster detection of issues that may otherwise go unnoticed.
  • Prevention of Access Abuse: Separating duties also helps minimise the risk of one individual or team having unchecked access to both IT infrastructure and sensitive security systems, reducing the chances of internal abuse.
  • Stronger Quality Checks: Clear boundaries between IT infrastructure and cybersecurity management can also lead to more robust quality checks. Dedicated teams or personnel have more time to check all systems, ensuring that both areas are thoroughly monitored and maintained.
  • Minimised Downtime: In the event of a security breach or infrastructure failure, the separation of duties ensures that a dedicated team is focused on recovery efforts while the other is helping to maintain business operations without disruption.

The Importance of IT Risk Assessments in Australia

Businesses around the world are facing cyber attacks every 40 seconds. With data becoming more abundant and employees continuing to work remotely, the risks associated with cyber threats have never been higher.

The value of your data is irreplaceable. However, many businesses still employ reactive approaches to cyber security when the systems that support your business are critical and should not be overlooked.

An effective IT risk assessment is your best defence against these growing threats, ensuring your business stays protected:

 

Identifying & Remediating Vulnerabilities

Strong cybersecurity begins with identifying weaknesses before they can be exploited. Regular assessments measure how quickly and effectively your security infrastructure can respond to emerging threats as well as actively scan computer systems, networks, and business applications for vulnerabilities.

 

Ensuring Data Protection and Compliance with Local Laws

In response to evolving cyber threats, there are a number of regulations, laws and best practices that have been put into place to ensure the protection of both businesses and individuals.

In Australia, data protection and cybersecurity compliance are primarily governed by the Privacy Act 1988, which covers several Australian Privacy Principles (APPs).  These provide clear guidelines for businesses on how to handle personal information, covering everything from its collection and use to its storage and disclosure.

One of the most critical aspects of Australian data protection laws is the Notifiable Data Breaches (NDB) Scheme. Under this scheme, organisations are required to notify both the Office of the Australian Information Commissioner (OAIC) and affected individuals when a significant data breach occurs—particularly if the breach is likely to cause serious harm.

Failing to comply with these regulations can lead to severe consequences, including reputational damage, financial penalties, and legal implications. Thus, regular IT risk assessments ensure that your business is fully compliant with these laws, helping you protect both your data and your organisation’s reputation while avoiding costly breaches.

 

Preventing Financial Losses

The financial impact of system downtime can be significant, even if it isn’t directly caused by a cyber threat. Even a small issue can lead to lost productivity, missed opportunities, and frustrated customers. A proactive IT risk assessment helps identify areas of weakness in your infrastructure, allowing you to take action before the financial costs of downtime pile up. This can be outdated hardware, software flaws, or inadequate processes. The earlier these issues are caught, the less likely they are to escalate into major problems that could harm your bottom line.

 

Minimising Downtime

An effective IT risk assessment doesn’t just identify security flaws. It also anticipates potential disruptions to business operations. Common issues that can be detected early include:

  • Hardware breakdowns that require expert repairs
  • Malware and virus infections threatening system integrity
  • Staff errors in handling sensitive data
  • Outdated systems that can impact services
 
 

Safeguarding Your Reputation

Beyond your data, your business reputation is one of your most valuable assets. A company’s reputation is built on trust in everyone involved (including staff, investors, and customers).

When critical systems go down or sensitive data is compromised, it’s not just the immediate financial loss that businesses face. IT failures can quickly erode any trust. Customers may feel their data is no longer secure, investors might question the company’s ability to manage risks, and employees could lose confidence in leadership’s capability to protect the business. As a result, the damage can be extensive—potentially losing clients, hampering business growth, and harming internal morale.

but with the right strategy and a strong risk management plan, you not only protect your systems but safeguard the long-term health and credibility of your business, too.

Types of IT Risks

Many modern businesses face a range of common yet critical risks. Each is unique in its own set of identification processes and mitigation strategies. However, they all share one thing in common: addressing these risks is crucial for protecting your business’s operations, data, and reputation/

  • Cyber Threats: Cyber threats are one of the most significant risks (and costs) to any business. These include the potential for unauthorised access to sensitive data, malware attacks, phishing schemes, and ransomware. Cybercriminals are becoming more sophisticated, which means businesses must continuously adapt their security protocols to defend against these threats.
  • System Failures: System failures, such as server crashes, network downtimes, or hardware malfunctions, can significantly disrupt business operations. These issues can lead to slowdowns or complete service outages, resulting in lost productivity and even revenue. Preventing system failures involves regular maintenance, system backups, and proactive troubleshooting strategies.
  • Human Error: Despite advancements in technology, human error remains one of the leading causes of many IT risks and problems. This includes accidental deletion of files, misconfiguring a system, or failing to follow security protocols and can leave businesses vulnerable. Investing in staff training and implementing clear processes can reduce the likelihood of human error impacting your IT infrastructure.
  • Compliance Risks: With laws like the Privacy Act 1988 and the GDPR, data compliance is a critical area for businesses to manage. Noncompliance can lead to penalties, lawsuits, and damage to your brand’s reputation. However, regular audits and ensuring your business is up-to-date with the latest regulatory requirements are essential for avoiding compliance-related risks.
  • Change Risks: As businesses grow, they often need to upgrade or change their IT systems as well. However, changes can also introduce a range of new risks. These include compatibility issues, system vulnerabilities, lack of training or unanticipated disruptions. This is why risk assessments are essential as it help to manage and test any new systems.

Common IT Risk Assessment Frameworks in Australia

In Australia, there are a number of widely recognised frameworks used to assess and manage IT security risks. Each framework offers its own structured approach to identifying, addressing, and mitigating potential threats, allowing organisations to safeguard their IT systems, data, and operations effectively. Here’s a look at some of the key IT risk assessment frameworks:

 

COBIT (Control Objectives for Information and Related Technology)

COBIT is a comprehensive framework for IT governance and management that allows organisations to manage and assess IT risks across both business and technology domains.

It features two key processes: Ensure Risk Optimisation (EDM03) within the governance domain and Manage Risk (APO12) within the management domain. It includes two main processes: Ensure Risk Optimisation (EDM03) and Manage Risk (APO12) to help organisations weigh the costs and benefits of IT risks while connecting these to overall business risk management efforts.

 

NIST Cybersecurity Framework (NIST CSF)

The NIST Cybersecurity Framework 2.0 (NIST CSF) provides an updated, more robust approach to managing cybersecurity risks.

With six core functions, Identify, Protect, Detect, Respond, Recover, and the newly added Govern, this framework enhances the management of enterprise risk and supply chain security. It includes 22 categories and 106 sub-categories, offering a comprehensive guideline for Australian businesses to build robust cybersecurity systems and effectively manage related risks.

 

ISO 27001

ISO 27001 is a globally recognised standard for information security management systems (ISMS). It provides businesses with a flexible framework to develop risk management processes tailored to their size and operational needs.

Achieving ISO 27001 certification demonstrates a business’s commitment to secure information management reduces the risk of cyberattacks and is prepared to handle emerging security risks.

 

The Australian Government Protective Security Policy Framework (PSPF)

The PSPF is primarily used by Australian government agencies and organisations that handle sensitive government data. It covers five main areas: governance, risk management, data security, cyber security, and physical security. The PSPF helps businesses identify and manage risks in these key areas to ensure strong security practices.

 

The Essential Eight

Developed by the Australian Signals Directorate, the Essential Eight is a baseline framework for protecting against cyber threats. This framework includes eight critical strategies:

  1. Application control
  2. Patch applications
  3. Configure Microsoft Office macro settings
  4. User application hardening
  5. Restrict administrative privileges
  6. Patch operating systems
  7. Multi-factor authentication
  8. Regular backups
 

This framework is used to measure how well an organisation’s security measures align with these strategies, helping businesses understand where they need to improve.

Key Concepts Of Conducting An IT Risk Assessment

Conducting an IT Risk Assessment involves a number of factors and thorough planning to ensure your organisation can effectively identify, evaluate, and mitigate potential threats. Some factors to consider include:


1. Identifying Assets and Resources to Protect

Every IT risk assessment should start by taking stock of what systems, tools and equipment there are and need protection. This includes hardware, software, data, and even personnel. Classifying these assets based on sensitivity and strategic value helps prioritise security and management efforts, ensuring the most critical systems receive the highest level of protection.


2. Assessing Potential Threats and Vulnerabilities

Once key assets are identified, the next step is to determine any potential risks or threats. Vulnerabilities could be anything from outdated software to weak access controls (any gap that cybercriminals or system failures might exploit) or a lack of education, awareness or training. Security teams should use automated tools, vulnerability databases, and real-world testing to uncover weak spots before they become major issues.


3. Evaluating Existing Controls and Identifying Security Gaps

It is important to consider that an IT risk assessment also measures how well current security controls are working and whether there is room for improvement. This includes reviewing technical measures like firewalls and access controls, as well as administrative policies and procedures. Any gaps identified highlight areas where security needs improvement.


4. Risk Rating: Evaluating Impact and Prioritising Threats

Not all risks carry the same level of urgency. Businesses should use a structured approach to rank threats based on their likelihood and impact.

A common formula used is: Risk = Threat × Vulnerability × Asset.

For example:

  • High Risk: A ransomware attack that could lock critical business systems and compromise sensitive customer data. This requires immediate action to contain the threat, restore data, and prevent further damage.
  • Moderate Risk: A software vulnerability that hackers could exploit, but no immediate threats have been detected. While not an urgent crisis, a mitigation plan, such as patching and updating security measures, is necessary to prevent future risks.
  • Low Risk: An outdated application that is rarely used and does not store sensitive data. While it may pose some concerns, regular monitoring and gradual replacement may be enough without immediate intervention.

5. Learning from Security Incidents

Every security incident, no matter how small, is an opportunity to improve. After a breach or system failure, conducting a post-incident review helps identify what went wrong and how future occurrences can be prevented. These insights strengthen policies, improve response strategies, and ensure continuous learning within the organisation.


6. Penetration Testing: A Real-World Security Check

Penetration testing, or “ethical hacking”, simulates real-world cyberattacks so businesses can test their defences under controlled conditions. This process helps uncover vulnerabilities that automated scans might miss, making it an essential tool for proactive security management.


7. Continuous Monitoring and Improvement

IT risks evolve constantly, which means management and maintenance efforts should, too. Continuous monitoring of system logs, network activity, and security alerts helps businesses detect anomalies before they become major problems. Regular assessments and updates ensure that systems measures remain effective against emerging risks.

Safeguarding Your IT Infrastructure

Australian businesses deal with a range of IT risks and vulnerabilities, and more often than not these risks are unavoidable – but, with a proactive approach, they are manageable. Conducting regular IT risk assessments helps businesses identify vulnerabilities, prioritise threats, and implement effective security measures before issues escalate.

By understanding the key risks, using proven assessment frameworks, and continuously monitoring for new threats, organisations can strengthen IT infrastructure. But should you do it in-house or outsource to experts?

While managing IT risk assessments in-house gives businesses direct control over security processes, it requires skilled personnel, dedicated resources, and ongoing training to stay ahead of evolving threats. On the other hand, outsourcing to a professional, like the team at CRT Network Solutions, ensures access to specialised expertise, advanced threat detection tools, and industry best practices.

Don’t leave your business vulnerable to cyber threats, system failures, or compliance risks. At CRT Network Solutions, we provide comprehensive IT risk assessments and management services to help you stay ahead of potential issues. Get in touch today to safeguard your IT systems!

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