Excellent Call Quality – Today’s VoIP phone service has surpassed traditional landline in terms of call quality.
Multi-Functionality – Modern VoIP systems incorporate other communication services like presence information, teleconferencing, video conferencing, receiving voicemail and faxes via email. With VoIP, voicemail and faxes can be forwarded to your email, which also allows you to archive or forward messages.
Secure – VoIP is much more secure that traditional telephones. Your calls and data remain secure – something that can’t be done on a regular telephone connection.
Portability – As long as you’ve got internet access, you can use your VoIP system anywhere. Receive calls from multiple devices, including your smartphone, ensuring that you can be contacted wherever you are in the world. Transfer calls without requiring customers to call another number. This phone system also allows you to set your status to inform your colleagues whether or not you’re available to take calls.
Automated Assistance – With VoIP, answers to frequently asked questions can be programmed into the system to serve customers calls after office hours. Operating hours and other important announcements can be programmed, providing your customers optimal service at all hours of the day and night.
Call Recording Service – The call recording function allows the play back of important calls, ensuring that important messages aren’t missed. Review call logs to determine what time of the day customers are calling the most, how long each call lasts and much more relevant information.
Increased Productivity – Phone numbers can be programmed to ring on multiple devices before proceeding to voicemail. This reduces the likelihood of employees and customers missing each others calls.
Cost-Effective – Operating costs for VoIP are significantly lower than the traditional phone companies. VoIP significantly cuts down domestic and international calls. Your organization no longer has to maintain separate networks for data and phones. It’s mobility slashes your company’s mobile phone costs. Teleconferencing and video conferencing eliminates additional travel to attend meetings or to discuss important matters. VoIP handsets are less expensive than traditional telephones.
More and more companies are choosing cloud phone system, and with good reason. Here’s why a our Business VOIP Phone Systems are a great solution for your Brisbane Business: