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Business Phone Systems Brisbane

The Latest in Phone Systems For Brisbane Businesses

Reliable communication forms the foundation of every successful Brisbane business. Ensure your company stays connected, efficient, and agile with a business phone system custom-designed to meet your unique needs.

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Custom Phone Systems Brisbane

Scalable, Flexible Phone Systems that Grow with Your Business

At CRT Network Solutions, we specialise in custom-built, feature-rich phone systems designed to keep your Brisbane business connected and thriving. From streamlined communication with clients to seamless team collaboration, our solutions ensure you're always connected, regardless of circumstances.

Don't settle for generic, off-the-shelf solutions. We offer cutting-edge communication software, innovative cloud systems, and high-quality hardware that ensures seamless connectivity. With years of experience serving Brisbane businesses, you'll receive expert support and flawless installation from day one.

Custom Phone Solutions For Your Brisbane Businesses

No two Brisbane businesses operate the same way. What works for one isn’t always a priority for another. That’s why one-size-fits-all solutions fall short. Our team at CRT Network Solutions provides fully customised business phone systems to meet every industry’s unique needs and challenges.

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Professional Services

Never miss a call that matters. Our systems support call recording, CRM integration, voicemail-to-email, and auto-forwarding, which is ideal for Brisbane legal, accounting, and consulting teams that rely on every conversation.

Phone Installation for Brisbane Business

Retail and Hospitality

Missed calls can mean missed opportunities for Brisbane retailers and hospitality businesses. Keep customer service sharp with features like call queuing and auto-attendants. We build phone systems that help your team respond quickly, even during peak hours.

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Healthcare

In healthcare, communication is a matter of both efficiency and security. We provide reliable and secure phone systems that integrate seamlessly with existing healthcare software, ensuring compliant communication between patients, doctors, and administrative staff across Brisbane.

Streamline Your Communication With CRT Network Solutions

We provide business phone systems that keep your Brisbane business connected and offer advantages to help it thrive.

Improved Customer Experience

Keep your business customers satisfied with uninterrupted day-to-day communication. Features like auto-attendants, call forwarding, and voicemail-to-email ensure your customers can reach you anytime, improving response times and overall customer satisfaction.

Easy Integration

Our phone systems integrate effortlessly with your CRM tools, email, and other software to create a streamlined workflow. This means your operations run smoothly and efficiently, saving you time and reducing the need for manual work.

Flexibility & Scalability

Your Brisbane business is constantly evolving, and your phone system should grow. Whether you need five extensions or 50, we offer scalable solutions tailored to your current and future needs.

Remote Work Capabilities

As more Brisbane businesses embrace remote work, proper business communication tools are essential for success. Our cloud-based phone systems and seamless business call forwarding keep your mobile workforce connected, whether in the office or working from home.

Cost Efficiency

Take advantage of VoIP technology with systems like 3CX and Microsoft Teams that reduce the need for traditional phone lines and hardware. This means significant cost savings while benefiting from advanced features and better call quality.

Need A Custom Solution?

No problem! We offer a wide range of business phone systems to ensure your business gets the solution it needs, no matter the industry

Our Brisbane Business Phone Systems

Future-Proof Your Communication

We know what works for Brisbane businesses, so you don’t have to spend time, money, and stress jumping from system to system. At CRT, we work only with the best, and our experience means we can develop a complete solution for your modern business.

Phone PBX Systems - 3CX

3CX Business Phone Systems​

The 3CX Phone System is a versatile VoIP (Voice over Internet Protocol) system designed to provide exceptional flexibility and cost efficiency without compromising on quality. It’s perfect for Brisbane businesses looking for a professional communication solution without the high cost of traditional phone systems.

  • Web-Based Management: Manage your phone system from any device, anytime, anywhere
  • Call Recording: Record calls for quality assurance and compliance
  • Unified Communications: Integrate chat, video calls, and phone calls in one system for seamless communication
  • Call Queuing and Distribution: Ensure calls are answered promptly with intelligent call distribution
  • Mobile App & Softphone Options: Stay connected on the go with the 3CX mobile app

Microsoft Teams Phone Systems​

Upgrading to a Teams Phone System is the next logical step for Brisbane businesses that are already using Microsoft Teams. Microsoft Teams can now function as a complete VoIP solution, offering advanced features and seamless integration with Microsoft Office 365 tools, helping you centralise all your communications in one place.

  • Complete VoIP Solution: Make and receive calls over the internet, significantly reducing phone line costs
  • Collaboration Tools: Use Teams’ built-in collaboration features, including chat, video meetings, and file sharing
  • Direct Routing: Integrate your phone lines or numbers with Teams to streamline communications
  • Scalable and Flexible: Whether you have a few users or thousands, Teams can grow with your business
  • Secure Communication: Microsoft’s top-tier security ensures your communications remain confidential and compliant

Stay Connected With Leading Business Phone Systems

Don’t let outdated phone systems hold your business back. Be one of the many Brisbane businesses that trust CRT for their phone system needs. Start a conversation and let’s find the perfect solution for your business

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The Best In Business Phone Solutions In Brisbane

High-Quality Phone Systems for Seamless Communication

It’s not just a phone system; it’s a full communication solution that evolves and grows with you. Fully bespoke, we ensure that our business phone systems in Brisbane are agile, robust and efficient.

Hosted PBX voice solutions provide Brisbane businesses with enterprise-level phone capabilities without expensive on-premise equipment. These cloud-based PBX systems deliver exceptional reliability and feature-rich functionality.

Benefits of Hosted Voice Solutions

  • Reduced Capital Expenditure: No need for expensive on-site hardware
  • Enhanced Business Continuity: Calls can be redirected instantly during disruptions
  • Simplified Management: User-friendly web portals for easy administration
  • Geographic Flexibility: Connect multiple locations under one system
  • Advanced Call Analytics: Gain insights into call patterns and customer service metrics

Whether you're a small team or a large enterprise across multiple Brisbane locations, our phone systems are fully scalable to fit your business requirements.

At CRT Network Solutions, we don't lock you into long-term contracts. Our solutions evolve with your business, meaning you can make changes as needed without penalties or commitments.

Our team of experienced Brisbane technicians are with you every step of the way. We ensure your phone system is set up correctly and provide expert guidance so you can make the most of all the features available. Should you need assistance, our local Brisbane support team is always just a call away!

For exceptional call quality and user-friendly features, we trust Yealink handsets. These devices deliver HD voice, Bluetooth connectivity, and easy configuration. Plus, they are fully compatible with both 3CX Phone Systems and Microsoft Teams. It's a win-win!

Cloud-Based Business Phone Systems

Why VoIP is the Future of Business Phone Systems

Say goodbye to clunky phone lines and high phone bills. With VoIP (Voice over Internet Protocol) technology, business phone systems in Brisbane are more flexible, cost-effective, and high-performing than ever before.

3CX offer a web-based interface

Cost Savings

Cut costs by eliminating the need for traditional phone lines. With VoIP, you can drastically reduce your monthly phone expenses while still enjoying reliable and professional communication solutions.

High-Quality Audio

With VoIP, your calls will be crystal clear, making communication smoother and more effective for both your team and clients.

Scalability

As your business expands or downsizes, VoIP systems make it easy to adjust. You can easily add or remove lines without the need for costly hardware upgrades, ensuring your communication system remains agile and efficient as your business evolves.

SIP Trunking Integration

Our VoIP solutions can incorporate SIP trunking technology, allowing you to connect your existing phone system to the internet for significant cost savings on call charges while maintaining familiar equipment.

Unified Communications for Brisbane Businesses

Modern businesses need more than just voice calls. Our unified communications solutions bring together voice, video, messaging, and collaboration tools in one seamless platform.

Learn More About Business Phone Systems

Frequently Asked Questions

Selecting the right business phone system can be a challenge. There are a few factors to consider, including:

  • Future Growth: Your phone system should grow with your business. Look for easily scalable solutions to avoid major changes later.
  • Business Needs Assessment: Consider how many employees need phones, what features you require, and your specific communication needs. Creating a list of essential requirements will help narrow your options.
  • Integration Capabilities: The system should work with your existing software. Compatible systems make transitions easier and can streamline operations.
  • Ease of Use: Choose a phone system that's intuitive to use. This improves efficiency and reduces the likelihood of user errors. Look for simple call management and integration with tools your team already uses.
  • Local Support: For Brisbane businesses, having local support is crucial for the quick resolution of any issues.

Both 3CX and Microsoft Teams offer excellent solutions for Brisbane businesses because they're highly customisable and scalable. They provide exceptional audio quality, user-friendly interfaces, and robust features like call forwarding, voicemail-to-email, and CRM integration.

These systems are particularly cost-effective for Brisbane businesses using VoIP technology to reduce phone bills. Additionally, both platforms offer excellent remote working capabilities, which is increasingly important for modern Brisbane businesses with flexible working arrangements.

Yes, both 3CX and Microsoft Teams offer seamless integration with most CRMs, email platforms, and customer support tools. This makes it easier for your team to manage communication and streamline workflows.

If you use specific software that doesn't have standard integration options, we can explore custom integration solutions to ensure your phone system works with all your existing business applications. As Brisbane's business phone system specialists, we've successfully integrated with numerous local business software solutions.

Choosing between hardware-based and VoIP business phone systems depends on your needs and budget:

Hardware systems require a larger upfront investment and higher maintenance costs, but can provide a more traditional, on-site solution that some Brisbane businesses prefer.

VoIP systems are more cost-effective, offering affordable monthly plans and using the internet for calls. They're highly scalable, easy to maintain, and ideal for Brisbane businesses seeking flexibility, advanced features like HD voice, and remote work capabilities.

VoIP systems are easier to manage, and support is typically provided remotely, while hardware systems may require more in-house maintenance. For most Brisbane businesses today, VoIP offers the best balance of features, flexibility, and value.

Absolutely! Our cloud-based solutions fully support remote work. Employees can take calls, access voicemail, and collaborate with the team from anywhere in Brisbane or beyond, ensuring your business remains connected regardless of where your team members are located.

Features like softphone applications allow your staff to use their business phone extension on their mobile devices or computers, maintaining professional communication even when working from home or on the go.

IT Insights

Keep Up-To Date

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Worried about data theft? Learn how to protect your business with practical strategies, legal insights, and expert tips from cybersecurity professionals. Stay secure and compliant.

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Brisbane Office

33 Hayward Street, Stafford Queensland 4053

Contact Information

Tel: 1300 760 339

Email: info@crtnetworksolutions.com.au

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