Fast Response, Quality Service, 24/7 Technical Monitoring
Fast Response, Quality Service, 24/7 Technical Monitoring
Partnering with industry-leading suppliers
Cloud-hosted Best Practice solves all four. The database lives on Australian cloud infrastructure, sessions come through securely from any location, and the practice keeps running whether the physical rooms are open or not.
Best Practice was built as an on-premises product, and for a long time that made sense. A server in the back room, workstations on the same network, a nightly tape rotation, and you were done. That model is now the thing holding a lot of practices back.
now expect the kind of encryption, backup, and access control that's difficult to maintain on a local server without dedicated IT staff.
Running Best Practice across multiple locations from a single on-prem server is where most practices hit the wall. Cloud hosting removes the constraint entirely. Every location signs into the same hosted BP database at the same speed, whether they’re across town or across the state. New locations are added by giving staff access, not by installing a second server. Reporting and billing across sites become straightforward because the data is already in one place.
For practices already exploring multi-site Best Practice support, moving to cloud hosting is often the step that makes the multi-site model actually work day to day.
Not every practice needs to move to the cloud. The ones that get the most from it fall into a few groups.
Moving BP Premier from an on-prem server to cloud hosting is a defined process. Most practices are fully migrated inside two weeks, with zero unplanned downtime.
We audit your current BP Premier setup, confirm database size, integrations (HICAPS, imaging, secure messaging), and any custom configurations. You get a written migration plan and a cutover window.
We provision the hosted environment on Australian infrastructure, install BP Premier, and configure security and backup baselines before your data goes near it.
Your BP Premier database is migrated over a weekend or overnight, with the source system kept intact until we've verified the cloud copy end to end.
Users switch to the cloud environment on the agreed date. We're on-site or on-call for the first day to catch anything the testing missed.
From day one, the practice can move onto our managed support plan. If something breaks, you call us, not the software vendor.
For an Australian medical practice, where your patient data physically lives is not optional. Our Best Practice cloud hosting keeps every piece of it inside Australia.
If cybersecurity is the wider concern beyond just the BP Premier environment, our managed security services practice covers the rest of the tenant.
Best Practice cloud hosting, Microsoft 365, cybersecurity, backup, and helpdesk are all handled by the same team. Not a stack of vendors pointing at each other when something breaks.
BP Premier, Medical Director, radiology PACS, and dental practice management systems are what we work on every week. We’re not a general IT firm dabbling in medical.
We have offices at Fortitude Valley and Mooloolaba, with technicians available for on-site work across South East Queensland when it’s needed. Remote support covers the rest of Australia.
Without internet, cloud-hosted BP Premier can't be accessed. This is the honest trade-off. We mitigate it two ways: we recommend a business-grade primary connection with a 4G or 5G failover, and we can configure emergency local read-only access to recent patient records for continuity of care. In practice, internet reliability for Australian medical practices in 2026 is high enough that this rarely becomes an issue.
If you're weighing up cloud-hosted Best Practice for a new practice, a multi-site expansion, or a server that's on its last legs, we can walk you through it. Call 1300 760 339, request a quote online, or read more about our broader Best Practice IT support and medical IT support services.
