Business Phone Systems Brisbane

Selecting the right business phone system can be a challenge. There are a few factors to consider, including:

1. Consider Future Growth: Your phone system should be able to grow with your business. Ensure the system you are looking for is easily scalable so you don’t have to worry about upgrading or making big changes.
2. Assess Your Business Needs: Consider how many employees need phones, what features you are looking for and the purpose of your communication needs. Having a list of essential requirements will help make the decision easier.
3. Integration with Existing Software: Upgrading or implementing a new system can be a big change. If a system is compatible with existing software, the transition can be made easier, and operations can even be streamlined.
4. Ease of Use: Your phone system should be easy to use. This improves efficiency and reduces users' chances of making mistakes. Consider features like an intuitive interface, simple call management, and integration with existing tools your team already uses.

Both 3CX and Microsoft Teams are highly customisable and offer flexibility to scale as your business grows. They provide excellent audio quality, ease of use, and robust features such as call forwarding, voicemail-to-email, and CRM integration. These systems are also cost-effective, especially for businesses using VoIP technology to cut down on phone bills.

 Yes, both 3CX and Microsoft Teams offer seamless integration with most CRMs, email platforms, and customer support tools. This makes it easier for your team to manage communication and streamline workflows. However, if it does not integrate with a specific tool you use, we can explore custom integration options to ensure your system works with all your existing software.

Choosing between hardware-based and VoIP business phone systems depends on your needs and budget. Hardware systems require a larger upfront investment and higher maintenance costs, but can provide a more traditional, on-site solution.

VoIP systems, however, are more cost-effective, offering affordable monthly plans and using the internet for calls. They’re highly scalable, easy to maintain, and ideal for businesses seeking flexibility, advanced features like HD voice, and remote work capabilities. VoIP systems are easier to manage, with support typically provided remotely, while hardware systems may require more in-house maintenance.

Yes! Our cloud-based solutions fully support remote work. Employees can take calls, access voicemail, and collaborate with the team from anywhere, ensuring your business remains connected regardless of where your team members are.