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Dental IT Support in Brisbane

CRT Network Solutions is a Brisbane-based IT support team that works with dental clinics every day. We've been at it since 2006. We know dental software, we know the hardware it runs on, and we're 15 minutes from most clinics in the city.

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Reach out to our friendly team for a free, no-obligation quote and audit for IT support services.

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What You Get With Our Local Dental IT Team

IT Support That Works as Hard as Your Business

A reliable IT infrastructure is the backbone of every successful business. But managing complex technology while running your business can be challenging. 

At CRT Network Solutions, we provide fast, efficient, and hassle-free IT support to businesses across the Sunshine Coast. Our expert team ensures your systems are secure, efficient, and always performing at their best. 

Dental Software We Work With Daily

Brisbane clinics run on a mix of platforms, and we support all the major ones:

  • Practice Management: Dental4Windows (D4W), Exact (Henry Schein One), Oasis Dental, Praktika, Core Practice, Open Dental, Titanium Dental, Medirecords Dental, and more.
  • Imaging and Clinical: Romexis, Sidexis, HICAPS integration and claiming, digital radiography and intraoral imaging systems

We handle installations, version updates, database maintenance, and troubleshooting. Software updates get scheduled after hours, always with a verified backup in place first. If an update goes sideways (and they do), we roll back without data loss and without touching your clinic hours.

What We Cover

IT Support Brisbane

Dental software vendors push updates regularly. We apply them outside clinic hours, backup-first, every time. If something breaks, we roll it back before your team arrives the next morning.

IT Support Brisbane

2. Backup and Disaster Recovery

Patient records, treatment plans, X-rays, and billing data. We set up automated backups, monitor them daily, and run test restores so you know everything’s recoverable when it matters.

Managed IT Support Brisbane for Businesses

3. Network Security and Cyber Protection

Dental clinics hold exactly the kind of data that ransomware operators go after. We set up firewalls, endpoint protection, segmented Wi-Fi for staff and patients, and 24/7 threat monitoring.

Our security services →

When to Upgrade Your IT Hardware and Software - close up of server cables

4. Hardware and Workstation Support

Treatment room PCs, servers, scanners, printers, and HICAPS terminals. We handle procurement, setup, and ongoing maintenance.

IT Support Brisbane

Secure cloud-based access so you can check patient records or manage your practice from home, between locations, or on the go. We set it up so your team gets the flexibility without opening up security gaps.

Office 365 SharePoint Migration

Most issues get resolved remotely in minutes. When something needs hands-on work, we’re a short drive from most Brisbane locations.

Our managed IT support →

Where We Support Clinics in Brisbane

We’re based in Fortitude Valley, which puts us within easy reach of most Brisbane clinics. We support dental clinics across Greater Brisbane, including:

  • Brisbane CBD and Fortitude Valley
  • South Brisbane, Woolloongabba, Greenslopes
  • Chermside, Stafford, Aspley (Northside)
  • Toowong, Indooroopilly, Kenmore (Western suburbs)
  • Logan, Ipswich corridor, and surrounding areas


We also look after clinics on the Sunshine Coast.

Sunshine Coast IT support

Hear What Our Clients Say

How It Works

We start every new client with a full IT audit. From there, we build a support plan around your clinic and handle the transition so your team doesn't have to think about it.
Chris with the team of remote IT specialists working at crt network solutions - Sunshine coast brisbane

1. IT Audit

We go through your network, servers, workstations, backup setup, software versions, and security. You get a report that tells you what needs fixing, what's at risk, and what's already in good shape.

2. Support Plan

Your plan is based on what your clinic runs: which dental software, how many workstations, what imaging gear, and how many locations. We price it per user with cybersecurity and backups bundled in.

3. Monitoring

We monitor your systems 24/7. Software patches and dental program updates happen after hours with verified backups. If a server starts misbehaving at 2 am, we know about it before your team walks in.

4. Response

Call us, and you'll speak to a senior tech within 3 minutes. Most remote issues get sorted in the same session. If it needs a site visit, we're in Fortitude Valley and can get to most Brisbane clinics the same day.

More About Our Sunshine Coast IT Services

Frequently Asked Questions

Dental4Windows, Exact, Oasis, Praktika, Core Practice, Open Dental, Titanium Dental, and others. We also work with imaging platforms like Romexis and Sidexis, plus HICAPS claiming.

Under 3 minutes for calls (most remote issues are sorted in the same session). For on-site work, we're based in Fortitude Valley and cover all of Greater Brisbane.

Always. Verified backup first. If the update causes issues, we will roll back before your next clinic day.

Cybersecurity and backups come standard with every support plan. That covers endpoint protection, firewall management, network segmentation, and encrypted backups. We also help with the compliance side so your clinic meets its obligations around patient data handling.

Yes. We know the IT-related accreditation requirements and have documentation to help you work through them.

Experience with dental-specific software is a big one. A lot of general IT companies can manage a network, but won't know their way around a D4W database or an Exact sync issue. You also want a provider who handles security and backups as part of the package rather than an upsell.

Single-chair through to multi-location groups. We handle network configuration, database replication, and centralised management across sites.

Yes. We support the setup and maintenance of SMS reminders, online booking integrations, patient forms, and recall systems that sit within or alongside your practice management software.

We charge a per-user fee that bundles IT support, cybersecurity, and backup together. The exact price depends on your clinic's setup, so get in touch, and we'll put together a quote.

Get a Free IT Audit for Your Dental Clinic

We'll look at your current setup, flag the risks, and tell you straight what needs attention. If we're a good fit, we'll put a plan together. If not, you still walk away knowing where your gaps are.