Service Level Agreements

Agreements

We provide different levels of service agreements ranging from Server maintenance to installation of workstations & hardware. Some clients just need the assurance that their back up systems are working on a daily basis and they need us to proactively monitor their server for future failure whilst other clients want a fixed cost to cover all their IT support ranging from their server to all their work stations.

The best way to establish a fixed rate service level agreemtent is to assess your IT requirements over the course of a month and then set up a maintenance contract using that information.

"For the last 4 years Coastgard Commercial Painters has contracted CRT Network Solutions to look after our computers. In that time they have managed our entire network and looked after all our IT requirements. The maintenance of our networked computers has included emergency call outs as well as scheduled upgrades of software and hardware – both of which are always handled professionally, efficiently and with very little disruption to the running of our office. We can highly recommend CRT Network Solutions to any business wanting IT technicians who know what they're doing. The whole team is friendly, reliable and very proficient at their jobs. " ~Peter, Owner/Operator of Coastgard Commercial Painters

CRT Network Solutions PTY LTD